Dispatch period depends on the product you order. If we have the product in our warehouse, the dispatch period is usually 1-2 working days. If we don’t have the product in our warehouse, the dispatch period is different for every product (usually 11 working days). The dispatch period means the time we need to get the product into our warehouse and from there we will ship it to your address.
The delivery time is shown on step 3 when you proceed to finish your order. It shows how much time is needed for the delivery company to bring the parcel from our warehouse to your address. Please consider that this could be extended with 1 to 3 days depends on the traffic of parcels and it is usually controlled by the delivery company.
To calculate the overall delivery time you need to add the “Dispatch” period + “Delivery” period. We always do our best to fit in this period of time or deliver the parcel earlier. If we expect a delay, we will notify you for that.